Learn how to enhance your communication, convey your ideas effectively, and understand what matters to others—even those with different personality styles. In this course, you’ll analyze the four styles of the DiSC Profile—Dominance, Influence, Steadiness, and Compliance—and develop action plans for communicating successfully with each type. Your course fee includes your own DiSC Behavioral Personality Profile assessment and a personalized review. This course is included in the Certificate in Workplace Communication course.

Strong communication skills are more important than ever for career success and advancement. This intensive, hands-on program provides practical tools and techniques you can apply immediately. Learn a workable conflict management model and proven strategies for resolving workplace disagreements effectively. Then, enhance your negotiation skills with guidance from an expert, discovering how to achieve win-win outcomes that benefit both you and others. Finally, gain insights into yourself and your colleagues through personality profiling, improving collaboration and overall work performance. By the end of the program, you’ll take away actionable communication and conflict-resolution skills that deliver real results. Registration for this certificate program will automatically enroll you in the three required courses: Conflict Management, Management in the 21st Century, and Using Personality Profiles for Better Work Performance.