Certificate in Workplace Communication

William A. Draves did his graduate work in education, with an emphasis on adult education, from The George Washington University in Washington DC.

Draves has taught for over thirty years, including teaching at the graduate level. His books include "How to Teach Adults," the most popular book ever written on the subject, and "Energizing the Learning Environment."

He has been interviewed by Wired.com, The New York Times, NPR, NBC Nightly News, Washington Post, Virtual University News, Chronicle of Higher Education and other national media.

Rod Holt holds a Bachelor's Degree in Finance from University of Lethbridge, a Master of Education in Leadership, and is currently completing a Doctorate of Education in Higher Education Leadership from Aspen University. He is the Associate VP of Academic Entrepreneurship at Red Deer Polytechnic in Alberta, Canada, and has worked across a variety of industries. He is passionate about innovation, entrepreneurship, learning, and the experience that comes from failure.

Sally Klauss, MBA, CPCC, has an extensive background in management, employee training and development, total quality management and business management. She is also a leadership coach specializing in management development. Klauss is a popular online instructor, teaching several other courses as well.