Develop the knowledge and skills needed to lead effectively in today’s workplace. Learn how to handle difficult situations, manage disruptive employees, and use company policies to set clear boundaries. Gain the ability to identify and address threatening behavior, while fostering a supportive, compliant, and employee-friendly environment. This course equips you with practical strategies to create a safer, more productive workplace and strengthen your leadership presence. This course is included in The Managers Guide to HR.

This pivotal course is designed to empower you with the confidence and crucial skills necessary for effective team management. You will reclaim the tools to immediately enhance employee performance and engagement, forming the basis for confident and effective team leadership. The program focuses on developing essential strategies to: Manage Poor Performance: Acquire practical skills to address and correct underperformance. Lead with Assurance: Ensure you can guide your team confidently and make the right decisions. Resolve Issues: Effectively manage and resolve issues without the fear of escalation. By developing this core confidence, you will be equipped to manage your team proactively and strategically. This course is included in The Managers Guide to HR.

Develop the knowledge and skills needed to lead effectively in today’s workplace. Learn how to handle difficult situations, manage disruptive employees, and use company policies to set clear boundaries. Gain the ability to identify and address threatening behavior, while fostering a supportive, compliant, and employee-friendly environment. This course equips you with practical strategies to create a safer, more productive workplace and strengthen your leadership presence. This course is included in The Managers Guide to HR.

According to a study by the American Management Association (AMA), managers spend more than 20% of their day dealing with conflict—and among 25 key management skills, conflict management is the only one positively linked to higher earnings and promotion. This program teaches a practical conflict management model, examines real-world case studies, and provides proven strategies you can apply immediately in your workplace. Gain the skills to handle conflicts effectively, maintain positive working relationships, and enhance your leadership impact. This course is included in the Certificate in Workplace Communication course.

Enhance your management skills in this course designed for supervisors, managers, and emerging leaders. Success starts with a strong foundation, and this course will provide the essential tools for effectively managing your team. Learn how to set clear expectations, engage and motivate employees, and boost your overall effectiveness. By the end of the course, you’ll be managing like a pro—efficiently, confidently, and with greater impact. This class is included in the Management Certificate course.

Your employees are your greatest asset. Ensuring the efficiency of your team is the key to your success and is your most important responsibility. This online course offers practical, easy-to-understand strategies for both new and experienced supervisors and managers. You’ll explore essential leadership skills, including: Effective delegation and team management Conducting performance reviews Strategies for improving overall leadership effectiveness Discuss specifics of the supervisor’s role and responsibilities By the end of the course, you’ll have actionable tools to lead your team more efficiently, foster productivity, and strengthen your impact as a leader.

This pivotal course is designed to empower you with the confidence and crucial skills necessary for effective team management. You will reclaim the tools to immediately enhance employee performance and engagement, forming the basis for confident and effective team leadership. The program focuses on developing essential strategies to: Manage Poor Performance: Acquire practical skills to address and correct underperformance. Lead with Assurance: Ensure you can guide your team confidently and make the right decisions. Resolve Issues: Effectively manage and resolve issues without the fear of escalation. By developing this core confidence, you will be equipped to manage your team proactively and strategically. This course is included in The Managers Guide to HR.

Learn how to enhance your communication, convey your ideas effectively, and understand what matters to others—even those with different personality styles. In this course, you’ll analyze the four styles of the DiSC Profile—Dominance, Influence, Steadiness, and Compliance—and develop action plans for communicating successfully with each type. Your course fee includes your own DiSC Behavioral Personality Profile assessment and a personalized review. This course is included in the Certificate in Workplace Communication course.

As a manager, you’re on the front lines of human resources in your organization. Strengthen your HR knowledge and master one of the essential competencies for successful management, career growth, and team productivity. Whether you work in a small organization or a large one with dedicated HR specialists, you play a critical role in fostering a positive HR environment. This course equips you with the key HR skills every manager needs—helping you lead your team effectively and contribute to a thriving workplace. Registering for this certificate will automatically enroll you in three required courses: Your Role in HR, HR Aspects of Good Leadership, and Optimizing Performance and Employee Success.

Nothing builds success like a solid foundation. This course is designed for supervisors, managers, and emerging leaders who want to master the art of effectively managing employees. Learn how to set clear expectations, engage and motivate your team, and apply the principles of collaborative management. Explore what drives each generation in the workplace, discover which incentives resonate with them, and understand the messages they value most. Registering for this certificate program will automatically enroll you in the three required courses: Management Boot Camp, Management in the 21st Century, and Managing Generations in the Workplace.

Learn how to enhance your communication, convey your ideas effectively, and understand what matters to others—even those with different personality styles. In this course, you’ll analyze the four styles of the DiSC Profile—Dominance, Influence, Steadiness, and Compliance—and develop action plans for communicating successfully with each type. Your course fee includes your own DiSC Behavioral Personality Profile assessment and a personalized review. This course is included in the Certificate in Workplace Communication course.

Strong communication skills are more important than ever for career success and advancement. This intensive, hands-on program provides practical tools and techniques you can apply immediately. Learn a workable conflict management model and proven strategies for resolving workplace disagreements effectively. Then, enhance your negotiation skills with guidance from an expert, discovering how to achieve win-win outcomes that benefit both you and others. Finally, gain insights into yourself and your colleagues through personality profiling, improving collaboration and overall work performance. By the end of the program, you’ll take away actionable communication and conflict-resolution skills that deliver real results. Registration for this certificate program will automatically enroll you in the three required courses: Conflict Management, Management in the 21st Century, and Using Personality Profiles for Better Work Performance.